Refund requests must be made within 14 days after receipt of your goods. We accept refund requests for goods sold on our Site for any of the following reasons: Good is broken; or Good does not match description.

Our products do not contain alcohol or any dangerous goods. We prioritize safety and quality in all our offerings.

Yes, we offer wholesale options for our products. For more information on wholesale pricing and terms, please contact us at [info@al-isra.com.au](mailto:info@al-isra.com.au)